Eklego
  • Burlington, NJ, USA
  • Full Time

Eklego is proud to assist in the search for a Director of Resident Services for Masonic Villages at Burlington, in NJ.  They are committed to person-centered care, allowing their residents to live their best lives.

Eklego partners with choice Senior Care organizations committed to hiring qualified and compassionate staff, and Eklego partners with YOU, as a healthcare professional, to find a workplace that best fits your priorities!

The Director of Resident Services is the primary liaison to the retirement living residents, who provides communication, and addresses the needs and concerns while interacting with families. 

 

Knowledge/Experience Requirements:

  • Bachelor's Degree preferred in business from an accredited college in a healthcare or social services field.
  • Minimum of five year's pertinent work experience in related field.
  • Previous knowledge of governmental regulations as they apply to long-term care facilities and continuing care retirement communities.
  • Knowledge of financial accounting, budget methods, and sound business practices.
  • Excellent communication skills

 

What will I do in the Director of Resident Services role:

  • Maintains daily operational responsibility for Retirement Living Areas including, but not limited to, all matters affecting the health and welfare of the residents.  Works with all necessary departments to support smooth transitions of care, necessary services provided, and financial well-being of residents are handled with confidentiality and compassion.
  • Supports development and implementation of expanded Retirement Living facilities and services on campus including, but not limited to, apartment, cottage, and service plan alternatives.
  • Consults with and advises the Executive Director of concerns related to Retirement Living.
  • Works with Sales and Marketing team to ensure highest occupancy levels and positive experiences upon move-in for new residents.
  • Provides direct contact and available to all Retirement Living residents through informal interactions and attendance at planned programs and displays a genuine interest in continuously improving services and care for residents.  Uses problem-solving techniques with both internal and external customers with customer service focus.
  • Develops and maintains annual operating and capital budgets for Resident Services for review by the Executive Officer.
  • Provides oversight and support to Pastoral Ministries.
  • Responsible for recruitment, selection, and recognition of volunteers.
  • Provides oversight and management of the Wellness Center.

Why Choose Eklego?

As a Nursing professional, your skills are highly sought after, and you have many options. Here's what to expect with Eklego:

  • We'll take the time to learn about your background, your goals, and your needs
  • Direct employment with our Senior Care partners.  We are partnered with several choice providers of Senior Care.  This gives you a one-stop, simple solution to a choice of employers and positions.
  • No more wondering whether your application went through and waiting for a response.  We will ensure that your information gets in front of the hiring team and coordinate an interview on your behalf.
  • Our clients rely on our expertise and trust Eklego to bring talent like YOU because we're ALL better together

We are an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, gender, national origin, age, marital or veteran status, disability or any other legally protected status, including genetic information. 

Eklego
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